Most folks don't treat their CD-ROM discs quite as nicely as they should. Heck, we're probably all guilty of neglecting our CD-ROMs at one time or another, either handling them too roughly or leaving them unprotected and subject to scratches and other abuse.
On the plus side, CD-ROMs are rather sturdy beasts; a disc with a scratch on it might serve its purpose for years and never miss a beat. Often, though, the accumulation of scratches, dust, or dirt on a CD-ROM can cause problems.
If a CD-ROM disc is giving you trouble, it may just need a little cleaning. If you're less fortunate, problems with dirt or scratches can make a CD-ROM permanently unreadable. In any case, you'd probably rather save the disc than lose that important financial data or your spouse's favorite computer game.
Has your computer ever given you a message that your CD-ROM needs to be cleaned? When this happens, you're not getting any data off that disc until you figure out how to clean it.
One cleaning method is to use a smooth clean cloth and gently wipe the CD-ROM, starting at the center and moving to the edges. Never use a circular motion when cleaning a CD-ROM.
If your computer still can't read the CD-ROM, try dipping your smooth clean cloth in warm water and mild soap, then wipe the CD-ROM the same way, from center to edge.
This may sound a little drastic, but with an unreadable disc, drastic measures are in order unless you're ready to downgrade that CD-ROM to a coaster.
After wiping the disc with water, use a dry part of your cloth to wipe the water off the CD-ROM. Try to read the CD-ROM again only after it is completely dried.
If this still doesn't help, and you're considering throwing that badly scratched CD-ROM in the trash, first try one more thing. Place a little toothpaste (any brand, tartar control optional) on a smooth clean cloth and gingerly rub the scratches, starting at the center of the CD-ROM and moving out to its sides. Wipe off the toothpaste with warm water, and when the CD-ROM is completely dry, try to read it.
If you prefer, you can buy commercial CD-ROM cleaning products at your local computer store instead of using these methods.
They say that an ounce of prevention is worth a pound of cure, and that's certainly true here. To avoid having to do an emergency rescue on your CD-ROMs, you can follow these preventive measures when handling discs.
- Dana Ribble