Test Software Problems

Total Seminars provides the test engine for a number of All-in-One Exam Guides, as well as our own product line. Below are the two most common problems people have encountered and their solutions. If the FAQ does not contain your problem or provide a solution, please fill out a support request or call 1-800-446-6004.

Most Common Problems

Program installs, but closes upon opening.

Program runs, but I cannot see the questions.

 

Problems Specific to 3rd Edition Software

Overview

General install problems with locked CD-ROM

java.lang.NullPointerException error

Installation error: Older version of Windows Installer

java.lang.NoClassDefFoundError and Other Java Errors